Privacy Policy

1. Introduction

Réveil d'Or ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

2.1 Personal Information

When you make a purchase or create an account, we may collect:

• Name and contact information (email, phone number, address)
• Payment information (processed securely via Stripe)
• Order history and preferences
• Communication records with our customer service

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and language preferences
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and maintain security
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Payment processors (Stripe), shipping carriers, and email service providers
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption for all data transmission
• Secure payment processing through Stripe
• Regular security assessments
• Limited employee access to personal data

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

For more details about your GDPR rights, see our GDPR Rights page.

8. Cookies

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Essential cookies are necessary for the website to function properly.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

11. Updates to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with an updated date.

12. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

• Email: privacy@reveildor.fr
• Address: 123 Rue de la Joaillerie, 75001 Paris, France