Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing or using the Réveil d'Or website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. About Réveil d'Or
Réveil d'Or is a French jewelry company specializing in handcrafted gold jewelry, including both new pieces and carefully curated second-hand items. Each piece is made with love and attention to detail by our skilled artisans.
3. Products and Services
3.1 Product Descriptions
We strive to provide accurate descriptions and images of our products. However, colors may vary slightly due to monitor settings, and natural variations in gemstones and metals may occur.
3.2 Pricing
All prices are displayed in Euros (EUR) and include applicable taxes. We reserve the right to modify prices at any time without prior notice. Prices at the time of order confirmation will apply to your purchase.
3.3 Custom Jewelry
Custom jewelry orders are subject to additional terms provided at the time of commission. Custom pieces are non-refundable once production begins.
4. Orders and Payment
4.1 Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information.
4.2 Payment
We accept major credit cards and other payment methods as displayed at checkout. Payment is processed securely through Stripe. You must provide accurate billing information for your order to be processed.
5. Shipping and Delivery
We ship to addresses within France and the European Union. Delivery times are estimates and may vary. We are not responsible for delays caused by customs or shipping carriers.
6. Returns and Refunds
Our return policy is detailed on our Returns & Exchanges page. Please review it before making a purchase.
7. Intellectual Property
All content on this website, including images, text, designs, and branding, is the property of Réveil d'Or and is protected by intellectual property laws. You may not reproduce, distribute, or use our content without written permission.
8. User Accounts
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please notify us immediately of any unauthorized use.
9. Limitation of Liability
To the maximum extent permitted by law, Réveil d'Or shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or products.
10. Governing Law
These terms shall be governed by and construed in accordance with the laws of France. Any disputes shall be resolved in the courts of Paris, France.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified terms.
12. Contact Information
For questions about these Terms of Service, please contact us:
- Email: legal@reveildor.fr
- Address: 123 Rue de la Joaillerie, 75001 Paris, France